EcomVids Client Disclaimer

Please set aside at least 15-30 minutes to complete the Mandatory client questionnaire. Without the completion of this form, we cannot proceed with your project.

Please be as thorough, specific & accurate as possible – any mistakes or excluded information can result in additional re-shoot fees.

EXTRA ADD-ONS CHARGES:

Additional fees may be applied to your order depending on your questionnaire choices. If payment is not submitted with questionnaire we will not proceed with your order.

SHIPPING YOUR PRODUCT(S):

Do not ship us your product before answering this questionnaire.

Please ship out at least 2 units of your product in case one is damaged or if you'd like us to showcase multiple units in your video.

We are closed on Weekends & Major Holidays.

*Our days of closure are NOT included in your delivery window.

FILL OUT 1 QUESTIONNAIRE PER VIDEO:

If you purchased multiple videos from us such as a Viral Video & Product Review, please repeat the questionnaire process again for each additional video.

DELIVERY DATES:

Video ads will be delivered within 15-30 BUSINESS DAYS upon receiving the product at our studio.

Please note, our operating hours are Monday - Friday 9:00am - 6:00pm PST, closed on weekends. Our delivery times are based on BUSINESS days, which DOES NOT include weekends or any Holidays we are closed on.

If your product contains highly specific actor requests, assembly or special training this will push back the delivery date of your video(s).

SHIPPING DISCLAIMER:

Clients are responsible for ensuring packages are delivered to our warehouse in a timely and safe manner.

EcomVids is not responsible for any lost or stolen packages.

EcomVids can only accept packages during business hours Monday-Friday 9am - 6pm. We are closed on all major holidays + additional days that are not included within the delivery window of your assets.

Clients are responsible for purchasing and checking the Tracking Information of their product.

EcomVids is not responsible for any shipping or customs fees associated with delivery of product to EcomVids studio.

Client will receive two automated if product is not received after 7 days and 14 days after questionnaire is completed.

After 14 days, EcomVids is not responsible for any further communication regarding delivery or receipt of product.

COMMUNICATION RULES:

Do not request updates on your order via Facebook Chat, Text Message or contact the CEO directly via any communication channel by any means regarding the status of your order.

Any additional requests or updates on your order should be sent to info@ecomvids.com.

If you'd like to get further details on your order please schedule a call with us here.

We are currently experiencing high volume - delivery dates have been extended to 30 BUSINESS days.

RAW Viral Edit Examples

ANSWER QUESTIONNAIRE

RAW Footage Edit Questionnaire & Order Form

Please set aside at least 10 minutes to complete the questionnaire. See Form Disclaimer.

ENSURE PAYMENT IS MADE UPON COMPLETION OR YOU VIDEO WILL NOT BE EDITED!

CUSTOM JAVASCRIPT / HTML

If you've ordered multiple videos please answer the questionnaire for each product by clicking here

IF YOU ORDERED THE COMPLETE MARKETER PACKAGE, PLEASE FILL OUT THIS FORM.

For single orders please continue below ↓

Do not skip this form. This is mandatory for all clients.

CUSTOM JAVASCRIPT / HTML

STEP 4. VIDEO QUESTIONNAIRE FORM

Did you purchase any other other videos?

Yes

STEP 5. SHIP YOUR PRODUCT(S)

Shipping Address Details

If you'd like to drop off a package, please email us when you'll be arriving.

Ship Your Product(s) To:

ECOMVIDS + YOUR NAME

476 W Meats Ave

Orange, CA 92865

United States

Phone Number:

+1 (850) 739-2707

SHIPPING DISCLAIMER:

Clients are responsible for ensuring packages are delivered to our warehouse in a timely and safe manner.

EcomVids is not responsible for any lost or stolen packages.

EcomVids can only accept packages during business hours Monday-Friday 9am - 6pm.

We are closed on all major holidays + additional days that are not included within the delivery window of your assets.

Clients are responsible for purchasing and checking the Tracking Information of their product.

EcomVids is not responsible for any shipping or customs fees associated with delivery of product to EcomVids studio.

Client will receive two automated if product is not received after 7 days and 14 days after questionnaire is completed.

After 14 days, EcomVids is not responsible for any further communication regarding delivery or receipt of product.

If you've ordered multiple videos please answer the questionnaire for each product by clicking here

IF YOU ORDERED THE COMPLETE MARKETER PACKAGE, PLEASE FILL OUT THIS FORM.

For single orders please continue below ↓

Do not skip this form. This is mandatory for all clients.

CUSTOM JAVASCRIPT / HTML

The Video Timeline

Here's what your video goes through...

STAGE 1 - IDEATION
(1-10 DAYS)

RECEIVE PRODUCT

When we your product arrives at our studio our staff will immediately unbox it, categorize it and input it in our system. It then gets put into our queue for projects that are ready for coordinating!

SCRIPTING

The next stage is where our creative script writers take over. They go through all your questionnaire details, research your products and create an amazing script that contains all the necessary elements for a super engaging video ad.

STAGE 2 - PRODUCTION
(3-5 DAYS)

CASTING

Once your script is completed, our casting team will search for the perfect talent to be represented in your video. If a video requires a very specific demographic, this can cause delays due to actor availability.*

SCHEDULING

As soon as we confirm with our talent that they are available for the shoot, we immediately schedule them in for the week among our other projects!

PRE-PRODUCTION

Before we shoot your video, we make sure to plan ahead and gather all necessary props and do any last minute improvements needed for a smooth shoot.

PRODUCTION

The day of the shoot is one of the most important days! We schedule anywhere from 1-2 hours for the shoot so we try to be as efficient as possible! Once we’re finished with your shoot, we review the footage and back it up on our servers.

STAGE 3 - POST-PRODUCTION

(3-5 DAYS)

EDITING

Once your RAWs have been shot, we immediately send it over to our editors. From there they will review the shotlist, RAW footage and create a beautiful first draft of your video ad.

REVISIONS

We make sure to review your videos meticulously before sending them out. If the video passes with flying colors then we deliver it right away. If the video isn’t quite there yet, we’ll make the appropriate adjustments and re-assign it back to our editors.

FINAL REVIEW

Lastly, your video must pass the final review by our executive team. If the video is not where it needs to be it will be revised again by either the editors or production to include any additional content needed to be an amazing video ad. If your video gets approved then we will send it same day!

DELIVERY

When your video is approved, we’ll deliver it via email along with all your add-ons. You may access your files via Google Drive and continue your marketing efforts! We offer 3 minor revisions upon delivery.

BOOM! Mind blown 🤯

(850) 739-2707

Info@EcomVids.com

RAW Viral Edit Examples

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